RefundsOur subscription packages are non-refundable. We offer a "
reduced cost/no expiration" subscription package as well as annual memberships. If you are unsure of your purchase decision, we encourage you to try the "
reduced cost/no expiration" package first, before purchasing an annual subscription. You are welcome to cancel at any time, but we cannot issue refunds for our subscriptions.
Charge DisputesIf you have disputes regarding charges, you have 45 days from the date of the charge to dispute it,
contact our support team concerning any charges.
Canceling ServiceTo cancel your account, simply
sign-in to your Account and use the
contact form to contact support to cancel your account on your behalf.
Customer SupportIf you have any questions about SimplyBG payments or package subscriptions, please
contact SimplyBG customer support.